Somewhere in your customer list is someone who used to love buying from you. Some went quiet after they loved you. Some only ever showed up for a discount blast and were never really alive to begin with.
No fight. No refund request. Just silence — and a discount blast that never felt personal.
Sources: SEMrush retention data, 2025 · WhatsApp Business stats, 2025
Approach them like a friend who remembers — warm, personal, no hard sell — and they open right back up.
Reviva doesn't guess. It reads what someone actually bought, then writes a follow-up that sounds like you remember them.
We scan past orders and tag who's dormant, who's due for a refill, and who's bundle-ready.
● DormantA personal WhatsApp message goes out — referencing their actual purchase, not a generic promo.
💬 "How's your skin now?"We suggest the one product they're most likely to reorder or upgrade to — and recover the order.
↑ Rp 285,000 recoveredThis is a simplified simulation of what Reviva sends — same logic, real example copy.
Acquisition keeps getting more expensive — but the customers you already paid for are sitting in a spreadsheet, going cold. Every quiet month, that money walks out the door.
Sources: SEMrush, 2025 · Churnkey · Yotpo
This works for almost any business a customer can buy from twice:
Reviva turns old transactions into the kind of follow-up that makes customers feel remembered — and buy again.
Reviva looks at your past orders, finds customers who went quiet or only bought once during a promo, and helps you send them a personal, well-timed follow-up on WhatsApp instead of a generic discount blast.
The pilot works best for brands with 500+ past customers and 100+ monthly orders, but the free audit can run on smaller lists too — it just shows you what's there.
No. Reviva is built around remembering what someone actually bought and writing a message that references it — the opposite of a templated blast sent to everyone.
We review your brand details and follow up on WhatsApp to confirm fit and next steps.
Replenishable or repeatable products — skincare, supplements, F&B, fashion, and baby care brands tend to see the fastest results.
We only use the order and contact data needed to run follow-ups, and you control what's shared. We never sell or share your customer list.
Stop blasting discounts. Start following up like you remember them. Book a 15-minute demo and we'll show you the repeat revenue already hiding in your customer list.
15 minutes · no commitment · only 1–3 brands taken per pilot cohort.
15 minutes. We'll review your past orders live and show the repeat revenue already sitting in your customer list.
We'll get back to you on WhatsApp shortly.